Privacy Policy

1) Information We Collect

A. Information you provide

• Contact details (name, email, phone, address)

• Project details (property address, project type, budgets, notes)

• Inquiry content (messages, uploaded files/photos)

• Transaction info (estimates, invoices, payments processed by third-party providers)

• Preferences (communication and marketing choices)
   

B. Information collected automatically

• Usage data (pages viewed, links clicked, referring/exit pages, session duration)

• Device & tech data (IP address, browser, OS, screen size)

• Cookies & similar tech (pixels, local storage) used for site functionality, analytics, and—if enabled—marketing.
   

C. Information from third parties

• Vendors & partners (lead sources, review platforms)

• Public sources (property records to validate project details)

• Analytics/advertising providers (aggregated insights, audience measurement)
   

We do not intentionally collect sensitive personal information (e.g., government IDs, financial account numbers) through the Site.

2) How We Use Information
We use information to:

• Provide, operate, and improve the Site and our services

• Respond to inquiries, schedule consultations, and deliver estimates

• Send service, account, and project communications

• Personalize content and measure site performance

• Detect, prevent, and address security or fraud issues

• Comply with law and enforce our terms

• With your consent, send marketing messages (you can opt out anytime)
   

3) How We Share Information
We share information with:

• Service providers (website host, CRM, scheduling, analytics, email/SMS delivery, payment processors) under contract to process data on our behalf

• Professional partners (licensed subcontractors or suppliers) when needed to scope or deliver your project

• Legal & safety (to comply with law, protect rights, prevent fraud or misuse)

• Business transfers (in connection with a merger, acquisition, or sale of assets)
   

We do not sell personal information for money. We may “share” limited data for cross-context behavioral advertising(as defined under California law) only if such features are enabled; you can opt out (see Section 7).

4) Cookies & Analytics
We use cookies and similar technologies to keep the Site secure and functional, remember preferences, and understand how visitors use the Site. We may use analytics tools (e.g., Google Analytics) that collect usage data in accordance with their own policies. You can adjust browser settings to block or delete cookies; some features may not work if cookies are disabled.

5) Data Retention
We keep information only as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and context.

6) Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

7) Your Privacy Choices

• Marketing opt-out: Use the unsubscribe link in emails or contact us to opt out of marketing.

• Cookie controls: Manage cookies via your browser settings; if we display a cookie banner, use it to adjust preferences.

• Analytics/ads: Tools like Google provide opt-outs (e.g., Ads Settings).

• Do Not Sell/Share (California): If we use cross-context advertising, you may opt out via a “Do Not Sell or Share My Personal Information” link (if present on the Site) or by contacting us (see Section 12).
   

8) California Privacy Notice (CCPA/CPRA)
If you are a California resident, this section applies.
Categories collected (in the last 12 months)
 

• Identifiers (name, email, phone, IP address)

• Customer records (service history, project details)

• Commercial information (estimates, services considered)

• Internet/technical activity (Site interactions, device data)

• Geolocation (approximate from IP)

• Inferences (preferences) limited to improving our services
   

Sources: You, your devices, service providers, partners, and public records.
Purposes: As described in Sections 2–3.

Disclosures: To service providers and partners as described.

Sale/Share: We do not sell personal information for money. We may “share” limited online identifiers for cross-context advertising if such features are enabled; you may opt out (see Section 7).

Your California rights
 

• Know/Access: Request details about the personal information we collected and how we used it.

• Delete: Ask us to delete personal information, subject to legal exceptions.

• Correct: Request correction of inaccurate personal information.

• Opt-out of Sale/Share: Direct us not to sell or share your personal information.

• Limit Use of Sensitive Info: We do not use sensitive personal information for purposes requiring this right.

• Non-discrimination: We will not discriminate against you for exercising your rights.
   

How to exercise: See Section 12 (Contact Us). We will verify your request and respond as required by law. You may use an authorized agent with proper authorization.

9) Children’s Privacy
The Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child provided personal information, contact us and we will delete it.

10) Do Not Track
Some browsers send “Do Not Track” signals. We currently do not respond to these signals. We will update this Policy if our practices change.
11) Third-Party Links & Features
The Site may link to third-party websites, plug-ins, or widgets. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

12) Contact Us
If you have questions, requests, or complaints about this Policy or our privacy practices, or to exercise your rights, contact us:
Barragan Construction & Restoration (BCR)
Email: info@BCRBuilt.com
Phone: 714-673-7150
Mail: 1711 W Park Lane, Santa Ana, CA 92706

13) Changes to This Policy
We may update this Policy from time to time. The “Last updated” date reflects the most recent changes. Material changes will be posted on this page and, where required, we will notify you by email or by a notice on the Site.
Note: This Policy summarizes our current practices for the Site. Certain project-specific records collected offline may be subject to separate contractual and regulatory requirements.